In a recent article by Randy Emelo, in CLO Magazine, his views reflect exactly what CustomerVision has been talking to clients about for the past 5 years.  The reality is that organizations are free-flowing living and breathing entities that change and modify on a daily basis, therefore knowledge transfer has to be as dynamic as the organization itself.  Many of the new technologies have provided a means for knowledge transfer but with no real organizational outlook beyond today. 

That's where CustomerVision has excelled.  It provides the dynamic platform of wiki, blog, twitter, etc. but with an outlook and searchable repository that lends itself to long-term management and intellectual knowledge capture.  Knowledge management is about connections, answers and critical decision making at a point in time.  Grassroots knowledge capture is mission critical to helping access the current environment of one's organization while making mission-critical business strategy decisions, which most-organizations are currently facing today. 

The ability to spread knowledge and skills, while connecting colleagues with the knowledge know-how for real-time support is what Knowledge Management is all about.

Check out the supporting article in CLO magazine at www.clomedia.com.