CustomerVision can be a hosted (SaaS) solution or an on-premise hosted solution.  Work with the CustomerVision team to determine what's best to meet your needs and security requirements. 

CustomerVision's Software as a Solution (SaaS) program means that you don't have to deal with installing, managing and maintaining your CustomerVision application's software or hardware requirements.  This allows you to focus critical resources on your application roll-out and information needs. CustomerVision's hosting program allows you to avoid the costs of additional hardware and software licenses and reduces the demands put on your internal IT group's time and resources.

CustomerVision's hosting team has years of experience managing the successful deployment of our applications and the knowledge and expertise of our experienced team are available to ensure the success of your implementation. Our hosting team allows you to immediately focus your energy on delivering successful business results built on our collaboration and knowledge sharing platform.

CustomerVision Hosting Center Information

• CustomerVision delivers 99.9% uptime from our datacenter and it is managed continually to meet this requirement
• CustomerVision's SaaS solutions are 100 percent maintained by professional administrators - 24 hours a day, 7 days a week, 365 days a year. Clients are protected against risks associated with system changes, catastrophic server failure and other controlled or uncontrolled events.
• CustomerVision's applications are hosted in a state-of-the-art Data Center Network, comprised entirely of carrier-class, Cisco Systems and Foundry Networks hardware, featuring redundancy at all layers. At the hardware layer multiple routers and switches are configured in parallel with dynamic routing and switching to ensure automated fail-over during hardware, software or link failure.
• Blocks access to certain ports, making them unavailable to hackers scanning the network for a vulnerable service running on those ports.
• Filters both inbound and outbound traffic. This allows you to limit communication to and from particular location(s).
• Examines all traffic routed between two networks to see if it meets certain criteria. If it does, the traffic is routed through.
• Can manage public access to private secured sites; SSL encryption deployed
• Can be used to log all hostile or suspicious attempts to enter the network.
• Address filtering – filters packets based on their source and destination IP addresses and port numbers.
• Protocol filtering – filters specific types of network traffic based on the protocol used, for example HTTP, FTP or DNS.
• Can filter traffic by packet attribute or state.
• Required background checks and security validation on all personnel having access to the data center.